I mailed in my DNA samples. They sent my certificate in a timely manner.
But the DNA results they provide state my girl is: Brittany, Bernese Mtn Dog, Poodle, Flat coat retriever, Vizsla. It's an odd thing to say this isn't a 100% type of service. It's DNA. How can it not be correct.
My dog is MAYBE 10#. Maybe. She cannot possible be a mix of ANY of these (OK - she may have some poodle in her, possibly, but not mixed with any of these big breeds). I've emailed them THREE times with no reply.
I guess I thought if Groupon was providing the deal, it was through a trusted company. I feel completely ripped off and am very disappointed in DNA My Dogs product (LIES) and lack of customer service.
Product or Service Mentioned: Dna My Dog Animal Dna Testing.
Reason of review: INCORRECT DNA results + POOR CS.
Monetary Loss: $62.
Preferred solution: Let the company propose a solution.